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Quality Management Services (QMS)

Quality Management Services (QMS) is a Behavioral Health Services (BHS) Division that participates in a variety of quality improvement and compliance activities across all divisions.

OC Links

OC Links is a free and confidential telephone and online chat service that connects Orange County residents to mental health and substance use services through the OC Health Care Agency’s Behavioral Health Services System of Care.

Notice of Availability of Language Assistance Services

ATTENTION: If you need help in your language call 1-866-308-3074 (TTY: 1-866-308-3073). Aids and services for people with disabilities, like documents in braille and large print, are also available. Call 1-866-308-3074 (TTY: 1-866-308-3073). These services are free of charge.

Your Rights Under Medi-Cal for Specialty Mental Health Services

The Behavioral Health Plan wants to hear from you if you are dissatisfied with the quality of your care or if you have concerns about your services being denied, reduced, delayed or ended. There is a formal process in place to review your complaint and work toward a resolution.

Your Rights Under Medi-Cal for Substance Abuse Services

The Behavioral Health Plan wants to hear from you if you are dissatisfied with the quality of your care or if you have concerns about your services being denied, reduced, delayed or ended. There is a formal process in place to review your complaint and work toward a resolution.

Contact Us

Orange County Mental Health Plan / Drug Medi-Cal Organized Delivery System - Member Access Line

Phone: 800-723-8641

For TTY/TDD users, call 711

For questions about this resource, contact us by email or visit our About Us page.

OC Navigator

Find help in Orange County by connecting with health, wellness, and other resources.

ASO Providers

List of Administrative Services Organization (ASO) Providers.

AQIS

AQISText

OC Links

OC Links is a free and confidential telephone and online chat service that connects Orange County residents to mental health and substance use services through the OC Health Care Agency’s Behavioral Health Services System of Care.

Notice of Availability of Language Assistance Services

ATTENTION: If you need help in your language call 1-866-308-3074 (TTY: 1-866-308-3073). Aids and services for people with disabilities, like documents in braille and large print, are also available. Call 1-866-308-3074 (TTY: 1-866-308-3073). These services are free of charge.

Your Rights Under Medi-Cal for Specialty Mental Health Services

The Behavioral Health Plan wants to hear from you if you are dissatisfied with the quality of your care or if you have concerns about your services being denied, reduced, delayed or ended. There is a formal process in place to review your complaint and work toward a resolution.

Your Rights Under Medi-Cal for Substance Abuse Services

The Behavioral Health Plan wants to hear from you if you are dissatisfied with the quality of your care or if you have concerns about your services being denied, reduced, delayed or ended. There is a formal process in place to review your complaint and work toward a resolution.

Contact Us

Orange County Mental Health Plan / Drug Medi-Cal Organized Delivery System - Member Access Line

Phone: 800-723-8641

For TTY/TDD users, call 711

For questions about this resource, contact us by email or visit our About Us page.

OC Navigator

Find help in Orange County by connecting with health, wellness, and other resources.

ASO Providers

List of Administrative Services Organization (ASO) Providers.

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